I called into my local B&Q yesterday, in Stockport to find that since my last visit they have gone totally self-service.
I was buying a gas refill for my blowlamp & it took me twice as long to pay as it would have done had there been a real person there to take my money !
Obviously now there's no way to pay at B&Q with cash anymore.
I knew this would happen one day, but figured Tesco or the like would be the first to go down this route.
I remember having a discussion with an old boy on a check-out till at the Bishops Stortford branch of Tesco not so long ago, who suggested that I use the self-service tills rather than queue up at his check-out. I said I was safeguarding jobs by queuing, but he said they would never do away with manned tills.
Looks like he had better be worried about his job sooner than he thought.
The implications of shops going down this route now are far reaching & none of it will benefit us, the customer !
I was buying a gas refill for my blowlamp & it took me twice as long to pay as it would have done had there been a real person there to take my money !
Obviously now there's no way to pay at B&Q with cash anymore.
I knew this would happen one day, but figured Tesco or the like would be the first to go down this route.
I remember having a discussion with an old boy on a check-out till at the Bishops Stortford branch of Tesco not so long ago, who suggested that I use the self-service tills rather than queue up at his check-out. I said I was safeguarding jobs by queuing, but he said they would never do away with manned tills.
Looks like he had better be worried about his job sooner than he thought.
The implications of shops going down this route now are far reaching & none of it will benefit us, the customer !