steve748 said:ah excellent so it's fixed then :lol2:
Martin Ducati Glasgow said:ah...........well.............. you see it's like this!!!..........
Every time we fix the fookin thing, it keeps blowing a seal (no dirty jokes please) or an O ring or some fookin thing!!!
Poor thing has made over 20,000 coffees in the last 4.5 years! (it's got a counter in it that tells us so)
I really don't know if it's meant for that type of front line action!!!![]()
Sorry Freak, this has just gone a wee bit :OT:
steve748 said:I'll get it back ON topic.......Now are you trying to tell me that with all your experience with expensive, complicated and mind boggling machinery like a.......Ducati you have given up on a simple coffee maker? As it has cost you 12p a day to make coffee I think it has given up the ghost and time to splash out on a new one! How about one of those nice Siemens coffee maker it might last a bit longer!![]()
steve748 said:
Martin Ducati Glasgow said:Any and all feedback is great and much appreciated.
Mart![]()
dont give up on it yet martin. carrick had theyre last one for 14 years before it could no longer be repaired mate.theres life in your yetMartin Ducati Glasgow said:I think you're right mate, we're looking into a new one - i'm just too tight to buy it!![]()
Looks like i'll need to bow to pressure!!![]()
Bugger!!!
Davieravie said:A FREE mug with every bike purchase?????![]()
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steve748 said:, A free mug with 'This mug was stolen from Ducati Glasgow' on it to every buyer of a Ducati
Davieravie said:It would have to say that because there's nae chance he's gonna do it!!!!!!![]()
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Martin,Martin Ducati Glasgow said:No worries at all mate, absolutely no apology required, I knew what you meant and it's a really vaild point!![]()
Customers might (and most probably will) think exactly that - that we (dealers) have been taking the p*ss up until now.
I'm sure from now on i'll be having lots of conversations around the topics of this thread.
The fantastic thing about this site is that it gets me thinking about these potential issues before they arise on the showroom floor. Folk on here have generally got their finger on the pulse with respects to the latest goings on around Ducati and it's good to get a lot of differing viewpoints.
It's great to have an intelligent debate with people who are good customers, supporters of the brand and also able to articulate their concerns in a way that we can get to the real issues without any of the useless bickering we have seen on other sites, it is far more constructive.
Honestly, it means i'll be able to offer a better service to our customers knowing the concerns and worries they are facing from their point of view.
As a dealer it can be quite easy to get blinkered into following the same course of action day in - day out.
With these kinds of debates it helps me adjust to and learn new approaches, it really is invaluable.
Any and all feedback is great and much appreciated.
Mart![]()