I need a locksmith

Mike the bike

Mike the bike

Well-known member
Subscriber
Hi all.

Today replaced my front door lock with a like for like , an ERA 1930-37-1

Nearly everything is fine, should be as it’s a like for like replacement. Now not sure how to explain this , but when putting the inside bit onto the door, and getting the flat metal bar in that come from the front cylinder in so all fits snug we can onlyget it on if the key is literally upside down. This means you cannot take the key out of the frontcylinder, the key needs to be positioned 180 degrees to get the key out, but then we cannot get the back unit bit on properly?? Driving us mad and as not working loathed to call out a locksmith.Could be a faulty lock but it’s probably something very simple. Ofcourse my wife says it’s all myfault.

TIA
 
Mike the bike said:
Hi all.

Today replaced my front door lock with a like for like , an ERA 1930-37-1

Nearly everything is fine, should be as it’s a like for like replacement. Now not sure how to explain this , but when putting the inside bit onto the door, and getting the flat metal bar in that come from the front cylinder in so all fits snug we can onlyget it on if the key is literally upside down. This means you cannot take the key out of the frontcylinder, the key needs to be positioned 180 degrees to get the key out, but then we cannot get the back unit bit on properly?? Driving us mad and as not working loathed to call out a locksmith.Could be a faulty lock but it’s probably something very simple. Ofcourse my wife says it’s all myfault.

TIA
Click to expand...
YouTube is your friend

Locksmith 1st hour £120 locksmiths need to go on the fuck off thread
 
Not being funny Mike but I have a vague recollection there are left hand & right hand opening ones. Fit a LH on a RH door and the key will be upside down. Of course I could have dreamt all that but there’s something at the back of my mind from decades ago 🤔
 
Thanks but it can’t be that as the outside plate with Barrell inside is the correct way up, has ERA on it so must be right way up,
 
Mike the bike said:
Thanks but it can’t be that as the outside plate with Barrell inside is the correct way up, has ERA on it so must be right way up,
Click to expand...
Aye, that would be uni whichever side but the handle/lock unit on the inside would be different. Anyway I’m probably off the wall. Do you have any photos of the issue?
 
Mike the bike said:
Thanks but it can’t be that as the outside plate with Barrell inside is the correct way up, has ERA on it so must be right way up,
Click to expand...
We had something similar when we moved to our current house. A locksmith put a new lock in but had to return a while later as we cold not turn the key to lock the door. He confirmed he had installed it upside down and he was able to rotate the barrel when it was removed from the door. It was a few years ago now so I my memory may be deceiving me but I think that is what happened.
 
Dukesox said:
We had something similar when we moved to our current house. A locksmith put a new lock in but had to return a while later as we cold not turn the key to lock the door. He confirmed he had installed it upside down and he was able to rotate the barrel when it was removed from the door. It was a few years ago now so I my memory may be deceiving me but I think that is what happened.
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Yes I’m thinking the Barrell has been installed upside down by whoever makes these things,
 
Mike the bike said:
Yes I’m thinking the Barrell has been installed upside down by whoever makes these things,
Click to expand...
If you are talking about the barrel on the front of the door it should just rotate 180 to be in the correct position? If it's the back of the door don't presume because it's where the old lock was it will work, I have replaced locks with pretty much identical locks and have had issues with binding and not moving freely they can be a bollocks Michael!!
 
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Mike the bike said:
Hi all.

Today replaced my front door lock with a like for like , an ERA 1930-37-1

Nearly everything is fine, should be as it’s a like for like replacement. Now not sure how to explain this , but when putting the inside bit onto the door, and getting the flat metal bar in that come from the front cylinder in so all fits snug we can onlyget it on if the key is literally upside down. This means you cannot take the key out of the frontcylinder, the key needs to be positioned 180 degrees to get the key out, but then we cannot get the back unit bit on properly?? Driving us mad and as not working loathed to call out a locksmith.Could be a faulty lock but it’s probably something very simple. Ofcourse my wife says it’s all myfault.

TIA
Click to expand...
Worked in a locksmith when I first left school.
1611499026506.png

That is a nice bit of kit.

Couple of things come to mind have you trimmed the actuating bar to the correct length such that it just fits within the cup on the back of the indoor part of the lock. This sort of lock can be turned many times to deadlock the latch, so that it cannot be opened from inside.
Have you tried 1/2 turning the lock so it is upside down when you assemble it.... this may put it in the correct position for removing the key the right way up?

Another idea is "can the outdoor excursion [bottom left of picture] and outside barrel be taken apart and rotated 180° or is it all in one"?
 
I replaced a similar lock and the handle part was 180 degrees out which meant the key side was upside down. All I did was using a screwdriver rotate the actuator bar insert on the inside door handle side before screwing to the door, this was in the instructions.
 
All sorted. Thought I would have one last go before sending it back . I just needed to turn the key in the barrel about 720o and hey presto it’s on and working. Ofcourse it’s all my (wife’s )fault, who barged in and took over after my first failed attempt...ring any bells!!
 
It sounds like the inside bit may not be aligned properly with the flat metal bar that comes from the front cylinder. You may need to take a closer look at the alignment and adjust it until the key can be inserted and removed easily, while also allowing the back unit to fit properly. It's possible that there is a small adjustment that needs to be made to get everything to fit together correctly. If you're unsure how to do this, it might be worth contacting the manufacturer or a locksmith Highgate for assistance.
 
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Florian Haas said:
It sounds like the inside bit may not be aligned properly with the flat metal bar that comes from the front cylinder. You may need to take a closer look at the alignment and adjust it until the key can be inserted and removed easily, while also allowing the back unit to fit properly. It's possible that there is a small adjustment that needs to be made to get everything to fit together correctly. If you're unsure how to do this, it might be worth contacting the manufacturer or a locksmith for assistance.
Click to expand...

I hope he hasn't been outside his front door for 2 years waiting for a reply. :)
 
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